4.4 - Operations Methods
Classification of production methods
Production methods refer to the various approaches businesses use to manufacture goods, depending on factors like product type, demand levels, and cost considerations. These methods can be classified into four main types: job production, batch production, flow production, and mass customisation.
Features of job production
Job production focuses on creating unique, one-off items tailored to specific requirements.
Characteristics of job production
- Single-item focus - Each product is completed fully before starting the next, with only one item in production at a time.
- Customisation and specialisation - Ideal for unique or specialised products, whether small-scale or large, allowing for high levels of personalisation.
- Workforce requirements - Typically labour-intensive, requiring highly skilled workers who often take pride in crafting the entire product, which can boost motivation.
- Cost and time implications - Generally expensive and time-consuming per unit due to the bespoke nature.
Example: A luxury watch manufacturer that produces custom timepieces, where each watch is individually crafted to customer specifications with the craftsperson's signature engraved inside.
Features of batch production
Batch production involves manufacturing groups of identical items together, moving them through production stages as a unit.
Characteristics of batch production
- Group processing - Items in a batch progress through each stage collectively before the entire group advances to the next.
- Economies and flexibility - Enables division of labour and some economies of scale for larger batches; batches can be adjusted easily to match demand or change designs.
- Industry applications - Suited to sectors with demand for groups of identical products.
Drawbacks of batch production
- Often results in high work-in-progress stock at stages.
- Small batches keep unit costs high.
- Machinery may need cleaning or resetting between batches.
- Work can be repetitive and demotivating.
Example: A specialty cookie manufacturer producing different flavors in batches, completing one variety before switching to another.
Features of flow production
Flow production, also known as mass production, involves continuous movement of items through production stages without pauses, enabling high-volume output.
Advantages of flow production
- Continuous process - Products move seamlessly from one stage to the next, producing large quantities quickly without waiting.
- Suitability and efficiency - Best for standardised products with steady, high demand; mechanisation keeps labour costs low and output rates consistent.
- Planning and quality - Requires precise organisation to prevent breakdowns; simplifies inventory control and input planning; ensures uniform quality with easy checks at multiple points.
Disadvantages of flow production
- High initial investment in automated equipment.
- Not viable for low demand.
- Tasks are often repetitive, leading to low motivation.
Example: A bottled water facility using continuous production lines to fill thousands of identical bottles.
Features of mass customisation
Mass customisation blends high-volume production with options for variation, meeting customer desires for personalised products at competitive prices.
Characteristics of mass customisation
- Technology and workforce - Relies on flexible, computer-controlled machinery and multi-skilled employees to produce varied items on the same line.
- Product design - Uses mostly standardised components with some interchangeable parts to keep costs low while offering choices.
- Market advantages - Shifts from uniform mass marketing to targeted approaches, adding value through differentiation.
- Supply chain needs - Requires suppliers capable of providing component variations.
Example: A smartphone manufacturer offering devices with various memory, color, and feature configurations while using the same production line.
Requirements for implementing mass customisation
- Advanced equipment - Flexible, high-tech machinery that can adapt quickly to changes.
- Skilled labour - Workers trained in multiple tasks to handle variations efficiently.
- Component standardisation - Designs incorporating common parts with options for customisation.
- Reliable suppliers - Partners able to deliver diverse components on demand.