3.4 - Class and Inequality Quotes
Quote overview table
The play connects differences in wealth with differences in power. These quotations reveal both the material effects of inequality and the prejudices used to justify it.
| Quote | Speaker | Act | Theme(s) | Significance |
|---|---|---|---|---|
| "substantial and heavily comfortable" | Stage directions | Act 1 | Class and inequality, Appearance versus reality | The expensive setting establishes prosperity without guaranteeing warmth or moral worth. |
| "dingy little back bedrooms" | Inspector Goole | Act 1 | Class and inequality, Social responsibility vs individual responsibility | Poor women's accommodation contrasts with the Birlings' comfort. |
| "I'd persuade mother to close our account" | Sheila Birling | Act 1 | Class and inequality, Gender and power | Sheila uses her family's spending power to threaten Eva's employment. |
| "Girls of that class" | Mrs Birling | Act 2 | Class and inequality, Gender and power | Mrs Birling treats poor women as a separate and inferior group. |
| "fine feelings and scruples" | Mrs Birling | Act 2 | Class and inequality, Appearance versus reality | Her disbelief in Eva's principles reveals a prejudice beneath her charitable position. |
| "She wouldn't take any more" | Eric Birling | Act 3 | Class and inequality, Guilt and conscience | Eva's refusal of stolen money challenges Mrs Birling's judgement of her. |
Quote 1 (Act 1)
“The general effect is substantial and heavily comfortable, but not cosy and homelike.”
The opening stage directions describe the Birlings' dining room. Before the investigation begins, the audience sees a household furnished to display its prosperity.
Prosperity does not establish moral value
- Weight and solidity - "substantial" and "heavily comfortable" suggest expensive, imposing furnishings. The setting gives the family's wealth a physical presence on stage, establishing the security from which they will discuss a poor woman's life.
- Comfort without warmth - The qualification "but not cosy and homelike" distinguishes material luxury from a welcoming home. It prepares for a family whose resources do not prevent secrecy, conflict, or failures of care.
- A setting for contrast - The audience remains in this comfortable house while hearing about Eva's loss of work and shelter. Priestley places accounts of deprivation within a space where those needs are already met, making the inequality difficult to overlook.
Quote 2 (Act 1)
“these young women counting their pennies in their dingy little back bedrooms”
The Inspector asks the others to imagine the lives of women who supply cheap labour to factories and warehouses. He moves from Eva's particular circumstances to a wider pattern of poverty.
Making deprivation imaginable
- Limited money - "counting their pennies" suggests careful calculation with very small sums. Unlike the Birlings, these women cannot take financial comfort for granted. The detail gives substance to the consequences of low wages.
- Restricted living space - "dingy little back bedrooms" suggests small, unattractive accommodation, sharply different from the Birlings' spacious dining room. The contrast connects employment conditions with the quality of life a worker can afford.
- A demand for perspective - The Inspector asks the family to put themselves in these women's place. His description challenges the distance between seeing people as a source of labour and understanding them as individuals with daily needs. Poverty becomes a human experience rather than merely a business expense.
Quote 3 (Act 1)
“I told him that if they didn't get rid of that girl, I'd never go near the place again and I'd persuade mother to close our account with them.”
Sheila explains how she complained to the manager at Milwards after believing Eva had laughed at her. Eva loses her job despite there being nothing wrong with her work.
Spending power becomes power over another person
- A financial threat - Sheila makes continued custom conditional on Eva's dismissal. Closing the family's account would cost the shop money, so her demand carries influence that Eva's position as an employee cannot match.
- Unequal consequences - Sheila acts because her pride has been hurt, but Eva loses her livelihood. The contrast exposes how privilege can turn a passing emotion into lasting harm for someone with fewer resources.
- A challenge to simple divisions - Before this confession, Sheila has already spoken sympathetically about workers. She now also regrets her own conduct. Her account shows that recognising people's humanity in principle does not mean she has always respected it in practice. The investigation forces her to confront her own use of class power.
Quote 4 (Act 2)
“Girls of that class –”
Mrs Birling claims that the family cannot understand why Eva killed herself. Sheila interrupts before her mother can complete this generalisation.
Class prejudice prevents understanding
- A whole group replaces an individual - The plural "Girls" makes Eva one of a category. Mrs Birling begins judging her through an assumption about poor women rather than through knowledge of her particular experiences.
- Social distance - "that class" separates Eva's group from the speaker's own. Mrs Birling's wording implies that the difference in status also makes Eva's thoughts and feelings inaccessible to the family.
- A challenged boundary - Sheila answers with the warning that her mother must not build "a kind of wall between us and that girl". This metaphor identifies class separation as an obstacle people create and can challenge. Sheila recognises a connection that her mother tries to deny.
Quote 5 (Act 2)
“She was claiming elaborate fine feelings and scruples that were simply absurd in a girl in her position.”
Mrs Birling reports Eva's explanation for refusing money from the child's father. Eva suspects the money is stolen, but Mrs Birling will not believe that she has rejected it on principle.
Assuming that poverty means moral inferiority
- Principles become pretence - "claiming" casts doubt on Eva's account before Mrs Birling explains it. Describing her feelings as "elaborate" makes her moral objections sound unnecessarily complicated or invented.
- Status determines credibility - Mrs Birling calls these scruples "simply absurd" because of Eva's "position". Her certainty rests on social prejudice, exposing her inability to imagine that a poor woman might have standards she will not abandon for money.
- A failure within charity - Mrs Birling has authority to help women in need, but her judgement excludes someone whose principles she should respect. Priestley shows how a charitable institution can reproduce the prejudices of those who control it.
Quote 6 (Act 3)
“She wouldn't take any more, and she didn't want to see me again.”
Eric confirms that Eva refused further support after discovering he had stolen the money from his father's business. His account supports the explanation Mrs Birling had dismissed.
Moral worth crosses class boundaries
- Principle has a cost - Eva needs money, yet refuses it because it is stolen. Her action demonstrates that poverty does not remove moral judgement. She gives up support instead of accepting whatever a wealthy man offers.
- A contrast with the Birlings - Eric has taken the money, and Arthur immediately wants to conceal the theft. Eva's refusal exposes the weakness of any assumption that wealth and public respectability guarantee better conduct.
- A judgement overturned - The sequence matters: Mrs Birling first dismisses Eva's scruples, then Eric independently confirms them. The audience can recognise the error in Mrs Birling's judgement, even though she is reluctant to reconsider her treatment of Eva.