3.1 - Business Aims & Objectives
The difference between aims and objectives
Businesses set aims to define their overall goals and objectives to break these down into specific, achievable steps. Aims provide a broad direction, while objectives offer clear targets that can be measured to track progress.
Aims
Aims represent the long-term goals a business wants to achieve. They can be financial, focusing on money-related outcomes, or non-financial, emphasising other aspects.
Objectives
Objectives divide aims into smaller, more manageable parts. They are specific and measurable, serving as steps towards fulfilling the broader aims. For example, if an aim is to maximise sales, an objective could be to increase income from sales by 30% over two years. Objectives help businesses assess success by providing clear benchmarks.
Financial aims of businesses
Financial aims focus on money-related goals that support a business's growth and stability. These are common for most firms, especially as they establish themselves in the market.
Common financial aims
- Survival - The primary short-term goal for new businesses, as around 60% of new firms close within five years. It involves generating enough funds to keep operating, such as covering stock purchases and staff wages.
- Maximising profit - Most businesses seek to achieve the highest possible profit, though new firms might not see any profit for several years after starting.
- Increasing market share - This measures the percentage of total market sales captured by a business or product. New businesses start with no market share and aim to build it by attracting customers from rivals or drawing in new buyers.
- Maximising sales - Businesses track sales by the number of items sold or total revenue generated. While this can help grow market share, it differs from maximising profit, as tactics like price reductions might boost sales volume but reduce profit per item.
- Achieving financial security - New businesses often rely on loans or personal funds initially. The aim is to become self-sufficient by generating revenue that exceeds the break-even point, allowing the firm to operate without external finance.
Non-financial aims of businesses
Non-financial aims prioritise aspects beyond money, such as personal goals or societal benefits. These are often important for small businesses or entrepreneurs driven by passion or ethics.
Common non-financial aims
- Accomplishing a personal challenge - Some entrepreneurs pursue the thrill of starting and managing a new venture.
- Achieving personal satisfaction - Owning a business can provide fulfilment, especially if it aligns with personal interests, leading to greater job satisfaction.
- Gaining independence and control - Being self-employed offers freedom to make decisions, set flexible hours, and balance work with commitments like family responsibilities.
- Doing what's right for society - Businesses may aim to operate ethically, making choices that align with moral values and benefit the community.
Factors that influence business aims and objectives
Various factors shape the aims and objectives a business sets, depending on its circumstances. These influence whether the focus is on survival, growth, or broader goals.
Size and age of the business
- Small or new firms often prioritise survival and growth.
- As businesses mature and expand, they shift towards financial security, sales increases, and market share gains.
- Larger firms, under public scrutiny, may include social or ethical objectives.
Ownership structure
- Sole traders or small partnerships might emphasise non-financial aims like personal satisfaction.
- Companies with many shareholders face pressure to focus on profit maximisation to satisfy investors.
Level of competition
- High competition may lead to aims centred on survival or sales growth.
- Low competition allows emphasis on market share expansion and higher profits.