16.12 - Zajonc et al. (1969): Social Effects on Performance
The concept of social facilitation and drive theory
Social facilitation refers to the phenomenon where the presence of others influences an individual's performance, often enhancing it in certain contexts. This concept is closely linked to drive theory, which explains how social conditions impact behaviour through increased arousal.
Core principles of social facilitation and drive theory
- Definition of social facilitation - The tendency for individuals to perform differently when in the presence of others compared to when alone, often showing improved performance on familiar tasks.
- Drive theory explanation - Suggests that the presence of others acts as a source of arousal, which strengthens dominant responses.
- Impact on performance - Arousal can enhance performance in well-learned or simple tasks by reinforcing dominant responses, but it can impair performance in complex or unfamiliar tasks where dominant responses may be incorrect.
Zajonc et al.'s (1969) research on social enhancement and impairment in cockroaches
Zajonc and colleagues conducted a pivotal study to test the predictions of drive theory using cockroaches as subjects. Their research aimed to explore how social presence affects performance in tasks of varying complexity, hypothesising that social conditions would improve performance in simple tasks but hinder it in complex ones.
Background and hypothesis
- Historical context - Earlier studies, such as Gates and Allee (1933), reported poorer maze learning in grouped cockroaches compared to isolated ones, while other research with animals and humans showed performance decline under social conditions.
- Human research support - Studies like Cottrell, Rittle, and Wack (1967) provided evidence for drive theory by demonstrating social facilitation effects in humans.
- Zajonc's hypothesis - If a situation with clear "correct" response tendencies is created, performance should improve under social conditions for simple tasks (like a straight runway) but deteriorate for complex tasks (like navigating a maze).
Method of Zajonc et al.'s study
- Study design - Two laboratory experiments using an independent measures design to compare performance under different social conditions.
- Experiment 1 setup:
- Participants - 72 adult female cockroaches, housed individually at a controlled temperature of 75°F.
- Independent variables - Performance alone versus in pairs (co-action condition), performance alone versus with an audience, and task type (maze versus straight runway).
- Dependent variable - Starting latency and time taken to reach the goal box.
- Apparatus - A 20×20×20 inch Plexiglass cube containing either a maze (two perpendicular runways forming a cross with open intersections) or a straight runway, with a 150-watt floodlight as a noxious stimulus to encourage movement.
- Audience setup - Four 9×9×1 inch boxes with transparent sides placed around the cube for visual and olfactory contact in the audience condition.
- Experiment 2 setup:
- Participants - 180 female cockroaches, split equally across three social conditions.
- Independent variables - Task type (maze versus straight runway) and social condition (mirrors for visual cues, olfactory cues, or alone).
- Dependent variable - Same as Experiment 1, measuring starting latency and time to reach the goal.
Key findings from Zajonc et al.'s experiments on performance in simple and complex tasks
The results from Zajonc et al.'s experiments provided insights into how social presence influences performance, confirming the predictions of drive theory across the two tasks and social conditions.
Results from Experiment 1
- Co-action condition - Cockroaches in the maze task took significantly longer to reach the goal when paired with others compared to when alone, indicating impaired performance. Conversely, in the straight runway task, paired cockroaches were faster than those running alone, showing enhanced performance.
- Audience condition - A similar pattern emerged with an audience present: performance in the maze was impaired with longer completion times, while performance in the straight runway was facilitated with quicker times compared to the alone condition.
Results from Experiment 2
- Straight runway performance - Running times in the straight runway did not show significant improvement under social conditions (mirrors or olfactory cues) compared to the alone condition.
- Maze performance - In the maze task, performance was facilitated in the mirrors condition with faster completion times, but impaired in the olfactory cues condition with slower times compared to being alone.
Implications and conclusions from the study on social presence and arousal
Zajonc et al.'s study offered significant conclusions about the role of social presence in influencing performance, supporting the drive theory of social facilitation.
Key conclusions from the research
- Enhancement of dominant responses - The presence of others (conspecifics) increases arousal, which enhances dominant responses, leading to improved performance in simple tasks like the straight runway, but impaired performance in complex tasks like the maze.
- Nature of social presence - The mere presence of others is sufficient to act as a source of general arousal, though actual presence is necessary for consistent drive effects; partial presence, such as olfactory traces, may instead cause distraction.
- Application to behaviour - Social facilitation effects apply to both well-learned behaviours and instinctive actions.
Evaluation of the study
- Strengths - The controlled laboratory setting allowed precise manipulation of variables, providing clear evidence for drive theory predictions. Using cockroaches minimised individual differences often seen in human subjects.
- Limitations - The artificial environment may not fully reflect natural behaviours, limiting generalisation to real-world settings. The focus on cockroaches raises questions about direct applicability to human social facilitation.
- Implications - This research laid the groundwork for further studies on social facilitation, highlighting the importance of task complexity and the type of social presence in determining performance outcomes.