11.4 - Impact of External Influences
The purpose and components of Porter's Five Forces Model
Porter's Five Forces Model is a framework used to evaluate the competitive landscape of an industry. It examines five key elements that shape competition and helps businesses understand the potential for profit within a market.
The model assists managers in selecting effective strategies to build a competitive edge. It also guides potential new entrants by revealing how attractive and profitable a market might be, influencing decisions on whether to join the market and how to position within it.
The five forces in the model
- Barriers to entry - Examines how straightforward it is for new companies to join the market and start competing.
- Buyer power - Assesses the influence customers have in negotiating lower prices or better terms.
- Supplier power - Evaluates the leverage suppliers hold in setting higher prices or dictating terms.
- Threat of substitutes - Considers how easily customers can switch to alternative products or services.
- Rivalry within the industry - Analyses the intensity of competition among existing firms in the market.
Barriers to entry and strategies to raise them
Barriers to entry refer to the obstacles that make it difficult for new firms to enter a market and compete by offering similar products. Existing companies often work to strengthen these barriers to protect their position. High initial expenses, such as those for equipment or marketing, can discourage newcomers from entering.
Strategies firms use to raise barriers to entry
- Securing intellectual property - Obtaining patents or trademarks prevents new entrants from copying products easily.
- Controlling distribution - Through vertical integration, where a firm acquires or merges with parts of its supply chain, such as a tea producer buying a network of retail outlets, making channels unavailable to rivals.
- Threatening aggressive responses - Warning potential entrants of price reductions to undercut them, which reduces the market's appeal.
- Leveraging economies of scale - Using large-scale production to lower costs and set prices that smaller newcomers cannot match, though extreme predatory pricing may breach EU competition rules.
Buyer power and strategies to influence it
Buyer power describes the ability of customers to demand lower prices or better deals. This power increases when there are limited buyers but many sellers, or when products are similar across suppliers, allowing easy switching. A dominant customer can often secure favourable terms from their main supplier.
Strategies firms use to influence buyer power
- Managing purchase volumes - If a buyer orders larger quantities, their negotiating strength grows, potentially leading to revenue losses for the seller if demands are not met.
- Forming buying groups - Similar firms can collaborate to create collective purchasing power, enabling smaller businesses to negotiate discounts comparable to those obtained by larger competitors.
Supplier power and strategies to influence it
Supplier power reflects the capacity of suppliers to charge higher prices. This power is stronger when suppliers are few in number but customers are numerous, or when changing suppliers involves significant costs.
Strategies firms use to influence supplier power
- Implementing long-term contracts - Locking customers into extended agreements, such as broadband providers requiring 18-month commitments with specialised equipment, making it hard to switch.
- Innovating protected products - Developing new items covered by patents, allowing the firm to become the sole supplier and command premium prices if the product gains popularity.
Threat of substitutes and rivalry within the industry
The threat of substitutes measures how readily customers might opt for alternative products, influenced by factors like comparative price and quality. Unique or differentiated products face lower threats than standardised ones.
Rivalry within the industry gauges the level of competition among current players. It intensifies in markets with similarly sized firms, high fixed costs requiring large sales volumes to break even, or standardised products like basic commodities (e.g., rice or steel). Emerging industries often see fierce rivalry as firms pursue rapid expansion.
Strategies to reduce the threat of substitutes
- Creating switching barriers - Designing products that make changing costly or inconvenient, such as a smartphone brand with apps and accessories that only work with its devices.
- Building brand loyalty - Differentiating products to meet specific unmet customer needs, encouraging repeat purchases through strong branding.
Strategies to reduce the effects of rivalry
- Facilitating easy switching - Offering tools to simplify moving to the firm's products, like cloud storage services providing seamless data transfer from competitors.
- Enhancing promotion - Running extensive advertising campaigns to draw in more customers and stand out in a crowded market.
The dynamic nature of the competitive environment
The competitive landscape is constantly evolving, with external factors shifting over time. Porter's Five Forces Model, along with tools like PESTLE analysis (which covers political, economic, social, technological, legal, and environmental influences), captures these elements at a specific moment.
Businesses must regularly review and update their analysis of these forces, as changes—such as an economic shift from growth to downturn—can alter rivalry levels or customer willingness to consider substitutes.