6.4 - Managing the Human Resource Flow
The meaning and process of human resource planning
Human resource planning involves managing the movement of people into, through, and out of a business. It ensures that an organisation always has the appropriate number of employees with the necessary skills to meet its objectives.
Steps in the human resource planning process
- Consulting managers - Human resource (HR) teams gather insights from experienced managers about staffing needs.
- Analysing historical data - Reviewing past employment records to spot patterns in workforce changes.
- Evaluating demand changes - Assessing how shifts in product demand might affect the number of workers required.
- Choosing staff duration - Deciding whether to hire temporary workers for short-term needs or permanent staff for ongoing expansion.
- Considering technology impacts - Examining how new tools or methods could change the skills or numbers of employees needed.
- Reviewing current workforce - Checking employee details to forecast retirements or likely departures.
- Conducting skills audits - Evaluating the existing team's abilities and qualities to identify gaps.
Assessing the supply of new workers
- Local unemployment rates - Monitoring joblessness in the area to gauge availability of potential hires.
- School and college graduates - Tracking the number of young people entering the job market.
- Infrastructure factors - Evaluating local amenities like housing, transport, and education that could attract workers.
- Competitor activities - Observing how rival businesses are recruiting, which might affect the pool of available talent.
The recruitment process and internal versus external recruitment
Recruitment is the process of finding and hiring suitable candidates to fill job vacancies. It helps businesses build a diverse workforce with a range of skills and backgrounds.
Steps in the recruitment process
- Identify the job vacancy within the organisation.
- Develop a job description outlining the role's duties and a person specification detailing required skills and qualities.
- Advertise the position through various channels, including social media to reach candidates with targeted expertise.
- Receive and review applications from interested individuals.
- Create a shortlist of the most promising applicants.
- Conduct interviews or other assessments.
- Select and appoint the successful candidate.
Internal recruitment
Internal recruitment involves promoting or transferring existing employees to fill positions.
Advantages:
- Candidates already know the organisation well
- Cheaper and faster than external methods
- Encourages career development for current workers
Disadvantages:
- May create new vacancies elsewhere in the business
- Could cause dissatisfaction among unsuccessful staff
External recruitment
External recruitment seeks candidates from outside the organisation, bringing in new talent.
Advantages:
- Introduces new viewpoints and experiences
- Offers a wider range of applicants
Disadvantages:
- More expensive and time-intensive
- Longer settling-in periods required
- Harder to predict how candidates will perform in the role
Selection methods used in recruitment
Selection methods help businesses evaluate candidates to find the best fit for a role. These approaches assess various aspects of a person's suitability.
Common selection methods
- One-to-one interviews - Direct conversations between a single interviewer and the candidate to discuss qualifications and experience.
- Panel interviews - Discussions with a group of interviewers, often from different departments, to gain multiple perspectives.
- Psychometric testing - Assessments that evaluate personality traits to see if they match the job's requirements.
- Aptitude tests - Tasks that measure specific skills relevant to the role, such as technical abilities.
- Group exercises - Activities involving multiple candidates to observe teamwork and interpersonal skills.
Types of training and development
Training and development help employees build skills, boosting engagement and reducing staff turnover. It includes programmes for new hires and ongoing improvement for current workers.
Main types of training
- Induction training - Introduces new employees to the organisation's culture, policies, and procedures.
- Retraining - Updates skills for existing staff to adapt to changes like new technology.
- Development programmes - Focus on long-term career growth, such as leadership courses.
- On-the-job training - Learning while performing the role, often guided by a mentor.
- Off-the-job training - Formal sessions away from the workplace, like workshops or courses.
On-the-job training
Advantages:
- Simple to arrange within the workplace
- Generally inexpensive
- Directly tailored to the job
Disadvantages:
- May lower short-term productivity
- Risk of passing on inefficient habits
- Less opportunity for fresh approaches
Off-the-job training
Advantages:
- Delivered by specialist instructors
- Exposes employees to new concepts
- Provides a distraction-free setting
Disadvantages:
- Higher expenses involved
- Workers unavailable during sessions
- May not fully align with everyday tasks
Factors influencing human resource plans and managing surplus staff
Human resource plans are shaped by both internal and external elements, which can affect staffing decisions. When there are too many employees, businesses must manage the situation carefully to maintain morale.
Internal factors influencing HR plans
- Corporate strategies - Overall business goals that dictate workforce size and skills.
- Production plans - Changes in output levels that require adjustments in staffing.
- Operational shifts - Internal restructures or process improvements that alter employee needs.
External factors influencing HR plans
- Employment laws - Regulations on hiring, working hours, and dismissals.
- Technological changes - Advances that may reduce the need for certain roles or create new ones.
- Labour market trends - Influences like population aging or migration patterns that affect worker availability.
Methods for managing surplus staff
- Redeployment - Moving employees to different parts of the business to retain their knowledge and boost morale.
- Redundancy - Letting go of staff when no other options exist, often as a last resort.